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Privacy Policy

Web Site Visitor Agreement

Welcome to the Chitimacha Tribe of Louisiana d/b/a Cypress Bayou Casino on the world wide web. Kindly read this Visitor Agreement. By visiting this site, you confirm that you are at least 21 years of age and agree to the terms contained in this Visitor Agreement. If you do not accept the terms stated here, do not use this web site. The Cypress Bayou Casino may, in its sole discretion, modify or revise these terms at any time by updating this web page. You are bound by any such modifications or revisions and should therefore visit this page and review the terms periodically.

This Visitor Agreement is governed by the laws of the Chitimacha Tribe of Louisiana. The Chitimacha Tribe of Louisiana, Cypress Bayou Casino and their affiliates are not subject to any other jurisdiction by virtue of advertising, marketing, and promotions on the Internet, and remain subject only to the exclusive jurisdiction and venue of the Chitimacha Tribal Court. By placing an order for goods or services offered or promoted herein, you will be deemed to have agreed to the exclusive jurisdiction and venue of the Chitimacha Tribal Court for resolution of any dispute you have relating to such goods and services. Use of this web site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.

Product names herein are used for identification purposes only and may be trademarks or registered trademarks of their respective companies and/or the Chitimacha Tribe of Louisiana. Although we make this web site freely accessible, we retain our rights, or anyone else's rights, to the materials appearing in this web site. The materials available through this web site are the property of the Chitimacha Tribe of Louisiana and its affiliates and may be protected by copyright, trademark and other intellectual property laws. Other contents of this web site, including but not limited to text, software photographs, graphics, illustrations, artwork, video, music, sound, logos, and other material may be protected by copyright and other laws in the United States and elsewhere. Any person is hereby authorized to view, copy, print and distribute subject to the following conditions: (1) The document may be used for informational purposes only; (2) The document may be used for non-commercial purposes only; (3) Any copy of a document, or any portion thereof, must include this copyright notice.

We welcome links to our web site. You are free to establish a hypertext link to this site so long as the link does not state or imply any sponsorship or endorsement of your site by the Chitimacha Tribe of Louisiana, Cypress Bayou Casino. Without prior written permission of the Chitimacha Tribe of Louisiana, you may not frame any of the contents of this web site, nor may you incorporate any intellectual property of this web site or the Chitimacha Tribe of Louisiana into another web site or other service.

This web site may contain hypertext links to web sites operated by parties other than the Chitimacha Tribe of Louisiana. Such links are provided for your reference only. The Chitimacha Tribe of Louisiana does not control such web sites and is not responsible for their contents. The Chitimacha Tribe of Louisiana¹s inclusion of links to such web sites does not imply any endorsement of the material on such web sites or any association with their operators.

This web site is offered to you "as is", for information and entertainment purposes only. All efforts have been made to ensure the accuracy of the information provided, however the Chitimacha Tribe of Louisiana makes no warranties or representations as to the accuracy of the information supplied herein.

If this web site contains chat rooms, bulletin boards, or other communication facilities (collectively, "Forums"), you agree to use the Forums only to send and receive messages and material that are proper and related to the particular Forum. By way of example, and not as a limitation, you agree that when using a Forum, you: (1) Will not defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such rights as privacy and publicity) of others; (2) Will not publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent or unlawful material or information; (3) Will not advertise or offer to sell any goods or services, or conduct or forward surveys, contests or chain letters; (4) You acknowledge that all Forums are public and not private communications. Further, you acknowledge that chats, postings, and other communications by other users are not endorsed by the Chitimacha Tribe of Louisiana, and such communications shall not be considered reviewed, screened or approved by the Chitimacha Tribe of Louisiana. The Chitimacha Tribe of Louisiana reserves the right for any reason to remove without notice any contents of the Forums received from users.

By using this web site, you agree to be bound by the terms of this Visitor Agreement. We hope you enjoy using this web site, and we welcome your suggestions for improvements.

Contact Us

If you would like to contact us please feel free to call us toll free at 1-800-284-4386.

You may also mail us at the following address:

Cypress Bayou Casino Hotel
832 Martin Luther King Road
Charenton, LA 70523

Email us your concerns, inquiries, and suggestions at This email address is being protected from spambots. You need JavaScript enabled to view it. . Please include your name and Player's Card number and we will respond in a timely manner.

Office hours for Customer Feedback are Monday through Friday from 8 a.m. to 5 p.m.  If you are unable to reach us during our office hours concerning your promotions or Club Cypress rewards please contact the Club Cypress Promotion Booth at 1-800-284-4386 ext 3213.

Need directions? Click HERE for the map.



Cypress Side:  24 / 7

Bayou Side (Formerly Shorty's):

Thursday 2:00 pm - 10:00 pm "ish"
Friday 2:00 pm - 12:00 am "ish"
Saturday 12:00 pm - 4:00 am "ish"
Sunday 12:00 pm - 10:00 pm "ish"

For Restaurant hours visit the Dining section of our website.


For Win/Loss request form, please click here.


1. Take US Hwy 90 to exit LA Hwy 83 (Baldwin)

a. from Lafayette/New Iberia travel East
b. from Franklin/Morgan City travel West

2. Turn Left after exiting at 83

3. Turn Left at LA Hwy 182

4. Turn Right at Ralph Darden Memorial Pkwy

5. Cypress Bayou Casino Hotel is 2 miles on the left.





Additional information